Verizon Hiring Process and Assessment

Applying for a job at Verizon might seem like an extensive process. From start to finish it can take up to 4-6 weeks to complete. Besides, Verizon offers a variety of job opportunities that include roles in Retail, Sales, Customer Service, Technology, Cyber-security, and Corporate. Thus, depending on the position, the process may be slightly different.

Here, we will outline the company’s hiring process for you to have a better understanding as to what to expect.

Online Application

The first thing you should do is visit their career’s website and locate a position that interests you. From there, you will then click on the ‘Apply’ button and be re-directed to their application’s portal.

At this point, you will be asked to create an online profile and fill out necessary information such as:

  • Contact information
  • Work experience
  • Educational background
  • Licenses and certificates

As part of the recruitment process you will also be requested to answer a simple questionnaire for legal purposes. Expect questions such as ‘are you legally authorized to work on the U.S.? or ‘has your driver’s license ever been suspended or revoked?

During this section, you will be given a choice to upload your resume as a PDF or Word document or link it to your existing LinkedIn profile.

Interview at Verizon

If you meet all the requirements, an HR representative will contact you for a phone interview. This call is usually very straightforward, and it is mostly done to verify the information on your online profile. Also, you can expect common interview questions like ‘Why do you think you are a good fit for the job’?’ and ‘Where do you see yourself in 10 years?’

After the phone interview, you might be asked to follow up with an in-person meeting. Depending on the job, this next stage will consist of a one-on-one conversation or a panel interview. Generally, for corporate positions, you will meet with 3-4 recruiters, including the director of the department to which you are applying.

The in-person interview is more in-depth, as it includes job-specific questions. For example, if you are applying for a Customer Service or Retail Sales Associate job, you may be asked questions like:

  • How will you handle a disgruntled customer?
  • Have you ever had to say ‘no’ to a customer’s request? If so, how did you handle the situation?
  • How will you persuade a customer into buying a more expensive product?

Online Verizon Assessment Preparation

Tests & Assessments

Overall, every applicant must complete a personality test to assess if he/she is a good fit for the company. Usually, these assessments are untimed and have no ‘right’ or ‘wrong’ answers. Hence, answer the questions honestly without overthinking your response.

Moreover, most applicants are also asked to take an assessment to evaluate your math and verbal abilities. It usually is an 80-90 minute examination with fundamental algebra problems, reading comprehension questions, logic-based questions, and more. Prepare for it, as you will for any other standardized test such as the SAT or GRE.

For technical positions such as Software Developer or Information Security Analyst, you will be asked to take a different kind of test to evaluate your skills. It is usually 2-3 hours long and includes three standard sections and a job-specific section:

  1. Quantitative Aptitude
  2. Verbal Ability and Critical Reasoning
  3. Logical Reasoning
  4. role play

The fourth section varies from ‘Programming and Computer Science’ and ‘Attention to Detail’ to ‘English’ and ‘Data Analysis.’

Keep in mind that some jobs may require additional situation-based assessments. Here the employer will assess your ability to undergo job-specific tasks as well as your problem-solving skills.

Verizon Salaries

Open position 1,800 +
Number of employees: more than 150,000

Customer Service $35,000
Retail Sales Representative$32,000
Store Manager$42,000
Network Engineer$80,000

Online Verizon Assessment Preparation


Headquarters: New York City, New York, United States
Network types: LTE, Code-division multiple access

In The News

Verizon to Shed More Than 10,000 Workers
Nearly 10,500 employees to leave at Verizon’s offer
Verizon says to shed 10,400 jobs by mid next year
Verizon cuts 10,000 jobs and admits its Yahoo/AOL division is a failure

Does Verizon Wireless do background checks?

Verizon Wireless requires background checks for job applicants

How long does it take for the hiring process?

The hiring process takes between two and four weeks.

2 thoughts on “Verizon Hiring Process and Assessment

Leave a Reply

Your email address will not be published. Required fields are marked *