The cheesecake factory hiring process

The Cheesecake Factory makes it incredibly easier for aspiring candidates to submit job applications for openings within their corporate department and restaurant positions alike.

Applying

The best way to go about applying for a job at The Cheese Cake Factory is by visiting their career’s website: https://www.cakecareers.com/#searchjobs. Here, you can search for jobs by filtering the location (e.g., state, city), the field of interest (e.g., front of the house, kitchen, management, corporate), and the position (e.g., bartender, cashier, marketing specialist) Once you have selected a post, you are interested in pursuing, click on ‘Apply Online.’

All candidates must register through the portal and create an online profile. To do so, you will be required to fill out your demographic information, contact information, availability, pay, and employment experience.

Keep in mind that the application forms for ‘hourly Cheesecake Factory jobs’ and those in the corporate/management departments are slightly different. Thus, for a corporate career, you will need to include additional information such as educational background, CV, years of experience within the field, level of proficiency with job-specific software, cover letter, and professional references.

Interview(s) at The cheesecake factory

After a few weeks of applying, you can expect a call from an HR representative to set up an interview. Usually, the next steps within the process vary depending on the position. Nonetheless, most departments require two in-person interviews. A recruiter or hiring specialist will conduct the first meeting, and a director or manager will administer the second one.

Candidates applying for ‘hourly positions’ should expect first a group interview, and then if successful a meeting with the head of the department. Lastly, those looking to fill in managerial positions should expect a phone screening followed by a meeting with the department’s manager.

Below some of the questions you will be asked during the interview process:

  • Why did you apply to The Cheesecake Factory?
  • What makes you qualified for this job?
  • In your opinion, what defines excellent customer service?
  • How would your previous co-workers describe you?
  • Do you have experience working in restaurants/customer service?
  • What does the Cheesecake Factory brand mean to you?

Tour/Tasting

The great thing about the company’s application process is that for many positions, you will be able to tour a facility and observe how a regular day at the restaurant unfolds. Especially candidates applying for managerial positions will have the chance to sample menu items. Generally, this portion of the process takes 2-3 hours.

Tests & Assessments at The cheesecake factory

If you seem like the right fit for the company, you will be offered a place at the company. However, before being able to complete the process, you will need to pass a background check and drug test.

Moreover, for administrative, corporate, and managerial positions, you will be required to take additional assessments, including a psychological evaluation, personality test, and job-specific assessments. For instance, when applying for a post in the marketing department, you may be required to take an Adobe Creative Suite proficiency test.

Overall the process is very straightforward and may take anything from 2-5 weeks to complete.

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